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Techno Gas Heating and Cooling Ltd. Privacy Policy

Last Updated: [August 2, 2023]

At Techno Gas Heating and Cooling Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website and utilizing our services, you agree to the terms of this policy.

  1. Information We Collect:

(a) Personal Information: We may collect personal information such as your name, email address, phone number, and address when you submit it voluntarily through our website’s contact forms or when you communicate with us via email or phone.

(b) Non-Personal Information: We may also collect non-personal information such as browser type, operating system, IP address, and website usage data using cookies and other tracking technologies. This information is used to enhance our website’s functionality and improve user experience.

  1. Use of Collected Information:

(a) Providing Services: We use your personal information to provide you with the services you request, such as responding to your inquiries, scheduling appointments, and delivering products or services.

(b) Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, updates, or information about special offers that may be of interest to you. You can opt-out of receiving these communications at any time by following the instructions provided in the email or contacting us directly.

(c) Website Improvement: We may analyze non-personal information to monitor website traffic, improve website functionality, and optimize user experience.

  1. Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  1. Disclosure of Information:

(a) Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and delivering services to you. These service providers are bound by confidentiality agreements and are not allowed to use your information for purposes other than those authorized by us.

(b) Legal Requirements: We may disclose your information if required by law or when we believe that such disclosure is necessary to comply with legal obligations, protect our rights or safety, or investigate potential fraudulent or illegal activities.

  1. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security of your data.

  1. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to collect non-personal information about your browsing behavior. You can choose to accept or decline cookies through your web browser settings. Please review our Cookie Policy for more information.

  1. Your Rights:

You have the right to access, update, correct, or delete your personal information that we hold. If you wish to exercise any of these rights or have questions about your data, please contact us using the information provided at the end of this Privacy Policy.

  1. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised policy will be posted on this page, and the date of the latest update will be indicated at the top. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your information.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Techno Gas Heating and Cooling Ltd. Address: 7634 Winston St. Burnaby, BC Email: Phone: 604-900-9140

Please be aware that this Privacy Policy applies only to information collected on our website and through our services. It does not apply to third-party websites or services linked to or from our website. We encourage you to review the privacy policies of those third parties to understand their data practices.